All CSSAU booking changes must go through the form. Any requests made by other methods can and will be ignored.

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You would have agreed to our booking policy before payment, additionally CSSAU also provided the booking policy documents immediately after registration which stipulates that you may receive a full cash refund if you do not agree with the policy within 3 days. 

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"Any student who does not agree with this information may obtain a full refund, provided: Any participant who does not agree with the information contained in this policies sheet, or any other information supplied by California Superbike School, is entitled to a full refund provided they notify California Superbike School within three (3) days of booking. Suppose notice is not received within three (3) days. In that case, California Superbike School assumes the participant agrees to all policies and information and is prepared to abide by the policies, terms and conditions contained herein."

 

Should you feel like we have been unfair in our policy. You may refer to ACCC and additional resources online to assist you with finding a solution.

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If you are planning to cancel or reschedule close to an event, the options available to you provided by CSSAU may be limited but it is NOT our responsibility to sell your ticket. However, here is a guide on how and where you may be able to sell your seat for a last-minute cancellation.